The Hills Of Cumberland Village

The Hills and Cumberland Village have received a variety of reviews from residents and their families, highlighting both positive and negative experiences. Many have praised the facilities for their excellent staff, immediate availability for new residents, and the wide range of activities offered to keep residents engaged. The care provided has been described as wonderful, with staff members being attentive and respectful, ensuring that residents are treated with kindness. The facilities themselves are noted for their beauty, cleanliness, and the private rooms and baths available for each resident.

Communication with families is highlighted as a strong point, with staff promptly addressing concerns or needs. The handling of COVID-19 was also mentioned positively, indicating a level of trust in the facility's management during challenging times. The hospice care provided has been commended for its quality, and the overall environment is described as top of the line for aging adults.

However, there have been criticisms as well, including concerns about frequent staff changes and a period without a director, which raised questions about stability and consistency in care. One review starkly contrasts with the others, mentioning issues with cleanliness and professionalism, advising others to avoid the facility.

Despite these concerns, many reviews recommend these facilities for their loved ones, citing the respectful and kind treatment of residents, the variety of activities, and the overall quality of care. It's clear that for many, The Hills and Cumberland Village have been a positive choice for senior living.