📞 Call for pricing and availability: (800) 780-8101

The Heritage Center

1026 Mcfarland St., Morristown, TN 37814

Nursing Home Skilled Nursing Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(423) 581-5100

Estimated Pricing

Studio
Estimated $6,567

Price Comparison

  • Average City Price: $6,516
  • Average State Price: $7,131
  • Average National Price: $7,508


  • The Heritage Center Description

    The Heritage Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Morristown, Tennessee and is part of the Life Care Centers of America network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5.7 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Morristown

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Morristown


    Community Reviews

    5.7
    The Heritage Center
    Based on My Caring Plan's proprietary scoring, including 31 reviews across the web

    Ranking

  • Ranking in City: 4 out of 4 communities in Morristown
  • Ranking in State: 659 out of 701 communities in TN
  • Facility and Grounds A

    Care A

    Staff A


    Employee Reviews

    5.8
    Life Care Centers of America
    Based on My Caring Plan's proprietary scoring, including 1468 reviews across the web

    The following insights are from employees that work in Tennessee

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviews report neglect and poor treatment of residents, with one stating their loved one was treated "like a dog" and another mentioning a resident was left in pain for hours.
    • Complaints about understaffing across multiple facilities, affecting the quality of care.
    • Reports of residents being neglected, leading to severe health issues and, in some cases, hospitalization or death.
    • Some reviewers advise against admitting loved ones to the facility, citing poor experiences and lack of proper care.
    • Issues with cleanliness, food quality, and responsiveness to resident needs were mentioned.

    Positive Reviews:

    • Several reviewers praised the care their loved ones received, mentioning specific staff members by name and expressing gratitude for the compassionate treatment.
    • Positive remarks about the facility being clean, having a friendly staff, and providing excellent therapy and nursing care.
    • Some reviews highlight the professional and courteous nature of the staff, the cleanliness of the facility, and the overall satisfaction of the residents.
    • A detailed account of a resident's positive experience, emphasizing the exceptional care, supportive staff, and the sense of family and community within the facility.

    Mixed Reviews:

    • One review mentions the facility being an "ok place" without further details.
    • Another review acknowledges the challenges of long-term care work and commends the staff for their dedication, despite the negative reviews.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    24/7 Easy Admissions

    24-hour Skilled Nursing Care

    Case Management


    Services

    Flexible Visiting Hours


    Activities

    Daily Activity Schedule

    Full-time, Certified Activity Director

    Community Re-entry Program

    Family/Resident Councils

    Patient/Family Education Program

    Religious Services


    Community Amenities

    24-hour Security and Fire Safety Systems

    Beauty Salon and Barber Shop

    Complimentary Wireless Internet

    Homelike Setting

    Housekeeping and Laundry Services

    Landscaped Grounds and Courtyards


    Room Amenities

    Bedside and Bathroom Call Lights

    Flat-screen TVs

    Private and Semiprivate Rooms

    Private Bathrooms

    Telephone and Cable Television Hookups


    Dining

    Certified Dietitian

    Fine Dining Program


    Transportation

    Transportation Services


    Pet

    Pet Visitors Allowed



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Jan. 3, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 197
    Total current residents: 126
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-04 2023-02-02 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-01-21 2020-03-01 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-01-21 2020-02-03 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-02-20 2018-04-02 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-02-20 2018-04-02 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Morristown which is 0.7 miles away and has a population of 29,478 (mid sized town).
    • The average income is $52,775, which is low compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 38
      • Average Temperature: 60.5
      • Day Breakdown: The area gets 179 days of rain, 14 days of snow and 170 days of sun
      • Precipitation: 2.3 inches a year

    Health and Safety Overview
    • The crime rate is 12.56 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.88 incidents per 100 people
      • Property Crime: 4.85 incidents per 100 people
      • Drug-Related Crime: 2.51 incidents per 100 people
    • The average life expectancy in zip code is 74.43 years old, which is very low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Food City
    1.2 miles away
    Walmart Neighborhood Market
    1.8 miles away
    Ingles
    2.4 miles away
    Walmart Supercenter
    2.8 miles away
    Aldi
    3.5 miles away

    Transportation

    Newport Depot
    18.5 miles away

    None Found

    Banks

    Regions Bank
    0.9 miles away
    HomeTrust Bank - Morristown
    1.3 miles away
    Lowland Credit Union
    1.5 miles away
    TVA Federal Credit Union
    3.0 miles away
    Jefferson Federal
    3.4 miles away

    Hospitals

    Lakeway Regional Hospital (closed)
    0.2 miles away
    Morristown-Hamblen Healthcare System
    0.2 miles away
    Jefferson Memorial Hospital
    14.1 miles away
    Newport Medical Center
    18.8 miles away
    Hawkins County Memorial Hospital
    20.5 miles away

    Pharmacies

    Value RX
    21.8 miles away
    Value Rx
    21.8 miles away
    Rite Aid
    22.1 miles away
    Walgreens
    22.2 miles away
    Medical Center Pharmacy
    22.4 miles away

    None Found

    Parks

    Dr. Martin Luther King Jr. Park
    0.2 miles away
    Fulton-Hill Park
    0.6 miles away
    Market Square Park
    0.8 miles away
    Jolley Park
    0.9 miles away
    Fred Miller Park
    0.9 miles away

    None Found

    Shopping

    Crescent Plaza Shopping Center
    0.6 miles away
    Sherwood Commons
    1.0 miles away
    College Square Mall
    2.4 miles away
    Crossroads Square
    2.6 miles away

    Culture

    Cherokee Park Ampitheatre
    3.4 miles away

    Restaurants

    Shoney's
    1.0 miles away
    Golden Corral
    2.0 miles away
    Waffle House
    2.3 miles away
    LongHorn Steakhouse
    2.4 miles away
    Olive Garden
    2.5 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of The Heritage Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More