The Heritage At Marietta

Positive Reviews:

• Residents experience improved mood and care, enjoying activities like singing and dancing.
• Facilities are described as clean, well-maintained, and brightly colored, contributing to a positive environment.
• Staff is praised for their attentiveness, personal care, and commitment to fulfilling needs and commitments.
• Food quality is appreciated, even by picky eaters, and served in a timely manner.
• Communication and assistance from staff, particularly in the marketing and executive departments, are highly valued.
• Activities and care staff are recognized for their efforts in engaging and caring for residents.
• Employees express satisfaction with their work environment and team.

Negative Reviews:

• One review mentions the facility needing updates and criticizes the management and staff attitude.
• Concerns about management, supervision, and attention to detail, including a specific incident involving medication.
• Some dissatisfaction with meal timing and quality, as well as issues with accessing the facility during locked hours.
• Reports of staff talking down to residents and poor management response to concerns.

Mixed Reviews:

• Facilities generally receive praise for cleanliness and aesthetics, with some rooms described as large and well-appointed.
• While many reviews highlight the caring nature of the staff, there are notable exceptions where the quality of care and management is questioned.

Overall, The Heritage of Marietta receives a mix of highly positive reviews for its environment, staff, and resident engagement, alongside some critical feedback regarding management practices and specific incidents. Prospective residents and their families may find it beneficial to visit and assess the facility firsthand.