📞 Call for pricing and availability: (800) 780-8101

The Heights Of Tyler

2650 Elkton Trail, Tyler, TX 75703

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(903) 266-7200

Estimated Pricing

Studio
Estimated $3,499

Price Comparison

  • Average City Price: $3,896
  • Average State Price: $4,967
  • Average National Price: $5,673


  • The Heights Of Tyler Description

    The Heights Of Tyler is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 5.6 miles outside Tyler, Texas. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 6.5 out of 10 making it the 29th highest rated community in the city out of 31 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Tyler

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Tyler

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Tyler


    Community Reviews

    6.5
    The Heights Of Tyler
    Based on My Caring Plan's proprietary scoring, including 49 reviews across the web

    Ranking

  • Ranking in City: 29 out of 32 communities in Tyler
  • Ranking in State: 2463 out of 2783 communities in TX
  • Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for The Heights of Tyler offer a mixed perspective on the facility's quality of care, staff behavior, and overall environment. Some reviewers have praised the facility for its successful rehabilitation services, compassionate and caring staff, and effective communication, especially during challenging times like the COVID-19 pandemic. They highlight the facility's ability to make residents feel like family and appreciate the attention to detail in care and activities provided.

    On the other hand, several reviews express significant dissatisfaction with aspects of care, cleanliness, and staff behavior. Concerns include instances of neglect, such as not providing timely medication, poor hygiene, and unresponsive staff. Some reviewers have encountered rude behavior from the staff and have observed a lack of empathy and professionalism. There are also reports of the facility not meeting dietary needs correctly and failing to maintain a clean and safe environment for the residents.

    While some employees and family members of residents have shared positive experiences, noting the friendly atmosphere, clean community, and a range of activities for residents, others have described the working environment negatively, citing issues with management and colleague behavior.

    Overall, the reviews suggest that while The Heights of Tyler has the potential to offer a caring and supportive environment for its residents, there are significant areas that require improvement to ensure the well-being and satisfaction of both residents and their families.


    Reviews

    Kimberlie C
    July 7, 2022 My Caring Plan Icon

    This place was AWFUL. Brought my 81 year old dad here after he almost died at The Center at Grande and had to complain to the admin constantly because they weren't doing their jobs. They finally got tired of me and released him before he was ready to be released. His cardiologist agreed that he was not ready to be released and so did his PCP who we had video conferences with while there, but they insisted just because I kept complaining. They "forgot" to take him his supper twice during the couple of weeks he was there, would not take medical concerns seriously (showing signs of another cardiac event and the NP didn't even respond till the next morning and none of the "doctors" will talk to family members - my husband refused to leave that night and stayed the whole night with him so he could call 911 if he had to), did not do his PT like they were supposed to (didn't even start it for days after he arrived until I threw a fit), kept changing the sign-in rules for visitors and then would yell if you didn't sign in "right", didn't treat the bedsores he got and they were so bad when he got out that we had to take him to wound care at our local hospital for weeks to have the wounds debrided, missed taking him to his heart doctor appointment and I had to reschedule it and take him myself, left him without toilet paper all day long one day even when he kept asking for toilet paper so he could go to the bathroom, left his toilet clogged one day all day until I came that evening and insisted they unclog it, and there was so much more. Some woman representing administration came in and chewed him out, argued with him even though we had proof, and refused to tell us her name (I voice recorded that conversation - she was very hostile). I kept all of the detailed texts and emails I had to keep sending to the admins. So I have proof and am happy to share that proof with anyone who is questioning leaving their loves one there. I DO NOT RECOMMEND!


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    In-House Dialysis

    Acute medical conditions

    Cardiac and pulmonary reconditioning

    Cosmetic surgery recovery

    Diabetic rehabilitation

    Fractures


    Services

    Support Services

    Discharge planning

    Admission process

    Respite Care


    Activities

    Advanced rehabilitation gym

    Customized modalities


    Community Amenities

    On-site beauty/barber salon

    Beautiful outdoor courtyard

    Covered patios


    Room Amenities

    Large private and semi-private rooms

    Private bathrooms

    Private showers

    Flat-screen TVs with cable

    Wi-Fi Internet services


    Dining

    Private family dining room

    Registered dietician

    Nutritious food

    Local food

    Dine in privacy


    Transportation

    Transportation to and from appointments



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Dec. 7, 2010
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 96
    Total current residents: 106
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $658


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-23 2022-10-17 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-05-24 2021-07-09 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-09-03 2019-09-20 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-09-03 2019-09-20 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-09-03 2019-09-20 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2018-07-17 $10,521
    2019-10-31 $13,905
    2022-02-07 $658

    What is in the Neighborhood

    General Area Overview
    • The closest city is Tyler which is 5.6 miles away and has a population of 103,700 (small city).
    • The average income is $96,969, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 48
      • Average Temperature: 67.9
      • Day Breakdown: The area gets 162 days of rain, 1 days of snow and 201 days of sun
      • Precipitation: 1.8 inches a year

    Demographic Overview
    • The median age is 33.9 years old, low compared to other cities.
    • 4.64% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 7.93% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 21% Black or African-American, 17% Hispanic or Latino, and 58% White.

    Health and Safety Overview
    • The crime rate is 6.58 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.61 incidents per 100 people
      • Property Crime: 3.02 incidents per 100 people
      • Drug-Related Crime: 1.31 incidents per 100 people
    • The average life expectancy in zip code is 77.34 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 39.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    FRESH by Brookshire's
    0.3 miles away
    Walmart Neighborhood Market
    0.7 miles away
    Walmart Supercenter
    1.7 miles away
    Brookshire's
    2.4 miles away
    Super 1 Foods
    2.5 miles away

    None Found

    Bus Stations

    FlixBus Tyler
    12.4 miles away

    Banks

    Regions Bank
    1.9 miles away
    Capital One
    1.9 miles away
    Southside Bank
    2.0 miles away
    Bank of America
    2.0 miles away
    Altra Federal Credit Union
    2.6 miles away

    Hospitals

    CHRISTUS Mother Frances Hospital - South Tyler
    2.1 miles away
    Baylor Scott & White Texas Spine & Joint Hospital
    4.3 miles away
    Olympic Plaza
    4.9 miles away
    East Texas Medical Center - Tyler
    5.0 miles away
    CHRISTUS Mother Frances Hospital - Tyler
    5.2 miles away

    Pharmacies

    Walgreens
    2.2 miles away
    Brookshire's Pharmacy
    2.5 miles away
    CVS Pharmacy
    2.6 miles away
    Maxwell Pharmacy
    17.9 miles away
    Louis Morgan #5
    21.2 miles away

    Dentists

    Aspen Dental
    3.0 miles away
    Fresh Dental
    5.4 miles away

    Parks

    Faulkner Park
    1.9 miles away
    Noble E. Young Park
    2.4 miles away
    Idlewilde Neighborhood Park and Pool
    2.4 miles away
    Lindsey Park
    2.5 miles away
    Southside Park
    2.5 miles away

    None Found

    Shopping

    Broadway Square Mall
    2.5 miles away
    French Quarter Shopping Center
    2.9 miles away
    Hawkins Auto And Farm Supply
    22.9 miles away

    Culture

    Bergfeld Park Amplitheater
    4.4 miles away
    Tyler Civic Theatre
    4.9 miles away
    R. Don Cowan Fine and Performing Arts Center
    5.8 miles away
    Cowan Center
    5.9 miles away
    The Oil Palace
    6.9 miles away

    Restaurants

    Jucys Hamburgers
    0.3 miles away
    1836 Texas Kitchen
    0.9 miles away
    Clear Springs Restaurant
    1.9 miles away
    Walk-On's Bistreaux & Bar
    1.9 miles away
    Traditions Restaurant & Catering
    1.9 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of The Heights Of Tyler

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More