📞 Call for pricing and availability: (800) 780-8101
The Heights Of North Houston
303 Hollow Tree Lane, Houston, TX 77090
For Pricing & Availability
(800) 780-8101To Reach a Resident
(832) 705-8700Estimated Pricing
Price Comparison
The Heights Of North Houston Description
The Heights Of North Houston is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 4.0 miles outside Spring, Texas. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.5 out of 10 making it the 171st highest rated community in the city out of 205 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Houston
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Houston
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Houston
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers expressed extreme dissatisfaction with the level of care and professionalism at the facility, citing instances of rude and unprofessional staff, lack of responsiveness, and neglectful treatment of residents.
- Complaints included residents being left in unsanitary conditions, not receiving medication on time, and experiencing theft of personal belongings.
- One reviewer mentioned a family member being left in worse condition due to inadequate medical attention after a fall.
- Concerns were raised about the cleanliness of the facility, with reports of it smelling bad and patients not being assisted with basic hygiene needs.
- Food quality was criticized as being poor, with meals often served cold.
- There were allegations of mismanagement and inappropriate behavior by staff, including gossiping, making false allegations, and intimidation.
Positive Reviews:
- A few reviewers had positive experiences, noting improvements in care quality and cleanliness under new administration.
- Some family members reported being satisfied with the care their loved ones received, highlighting the staff's attentiveness and the facility's rehabilitation services.
- Positive remarks were made about the facility feeling like home and the staff being loving and caring.
Mixed Reviews:
- One reviewer acknowledged the facility's challenges but noted significant improvements in medical care, staff quality, and cleanliness, attributing these changes to new management.
- Another reviewer had a neutral stance, mentioning that while the staff was helpful, the experience was different from what they expected.
Overall:
The facility has received a mix of reviews, with several negative reports concerning the quality of care, staff behavior, and facility conditions. However, there are also accounts of positive experiences and improvements, particularly under new management. Prospective residents and their families may want to consider these varied experiences when making decisions about care.
Reviews
There are currently no reviews that were left on My Caring Plan
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The Heights Of North Houston Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 23, 2014
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 131
Total current residents: 92
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 12
Number of payment denials: 1
Number of fines: 4
Total cost of fines: $364756
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-29 | 2022-12-30 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-12-29 | 2022-12-30 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-09-15 | 2021-10-29 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-09-15 | 2021-10-29 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-09-15 | 2021-10-29 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-25 | 2020-03-27 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-02-25 | 2020-03-27 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-25 | 2020-03-27 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-02-25 | 2020-03-27 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-02-25 | 2020-03-27 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-02-25 | 2020-03-27 | E | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-02-27 | $8,980 |
| 2021-07-23 | $24,343 |
| 2021-07-23 | $37,450 |
| 2021-07-23 | $41,850 |
| 2022-05-10 | $377,890 |
| 2022-05-10 | $245,629 |
| 2022-12-30 | $72,010 |
| 2022-12-30 | $46,807 |
| 2023-04-12 | $47,978 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-12-30 | 2 |
What is in the Neighborhood
- The closest city is Spring which is 4.0 miles away and has a population of 54,298 (large town).
- The average income is $35,841, which is very low compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 55
- Average Temperature: 73.7
- Day Breakdown: The area gets 189 days of rain, 0 days of snow and 175 days of sun
- Precipitation: 2.8 inches a year
- The median age is 32.6 years old, low compared to other cities.
- 3.13% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 30.29% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 16% Black or African-American, 32% Hispanic or Latino, and 44% White.
- The crime rate is 9.7 per 100 people which is very high compared to other cities.
- Violent Crime: 2.92 incidents per 100 people
- Property Crime: 5.57 incidents per 100 people
- Drug-Related Crime: 0.42 incidents per 100 people
- The average life expectancy in zip code is 77.95 years old, which is average compared to other zip codes.
- Air Quality: Good Days 64.0, Moderate Days 138.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Kroger
0.3 miles awaySam's Club
1.9 miles awayWalmart Supercenter
2.7 miles awaySpring Market H-E-B
3.0 miles awayAldi
3.3 miles awayNone Found
Bus Stations
Bush IAH Terminal C
6.6 miles awayBanks
Comerica Bank
0.7 miles awayWells Fargo
0.7 miles awaySmart Financial
1.0 miles awayChase
1.8 miles awayOneMain Financial
1.8 miles awayHospitals
Kindred Hospital Spring
0.0 miles awayIntracare North Hospital
0.2 miles awayHouston Northwest Medical Center
0.3 miles awayCypress Creek Hospital
0.4 miles awayTOPS Surgical Specialty Hospital
0.5 miles awayPharmacies
CVS Pharmacy
1.7 miles awayWalgreens
2.0 miles awayH-E-B Pharmacy
3.1 miles awayCVS
3.9 miles awayFarmacia Supercare
4.5 miles awayDentists
Spring Park Dentisry
1.8 miles awayRoyalty Dental Associates
1.9 miles awaySpring Complete Care Dentistry
3.4 miles awayFawcett Center for Dentistry
7.0 miles awayPerfect Smile Family & Cosmetic Dentristry
7.0 miles awayParks
Lents Family Park East
0.5 miles awayForest Oaks Park
0.6 miles awayLents Family Park West
0.7 miles awayHarris County
0.8 miles awayCypress Forest Lakes
0.9 miles awayNone Found
Shopping
Greenspoint Mall
5.5 miles awayChampions Centre
7.0 miles awayWillowbrook Mall
7.3 miles awayPresidential Plaza
8.4 miles awayThe Woodlands Mall
9.6 miles awayCulture
Fallen Warriors Memorial Gallery
7.0 miles awayVino Artino
9.4 miles awayThe Cynthia Woods Mitchell Pavilion
9.4 miles awayThe Hughes Landing Bandstand
10.3 miles awayMain Street Crossing
11.7 miles awayRestaurants
Great Wall
0.4 miles awayLA Seafood Cafe
0.4 miles awayRed Lobster
0.4 miles awayChili's
0.4 miles awayHooters
0.4 miles awayGet exact pricing & check availability
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