The Heathers Senior Homes of Ringwood

Positive Reviews:

• Many reviewers highlight the exceptional care and family-like atmosphere at The Heathers, noting the professional, caring staff and the clean, spacious, and comfortable living conditions.
• Meals are described as healthy and delicious, and the overall environment is praised for being warm and caring, even in smaller, more intimate settings.
• Several reviewers specifically commend the care their loved ones received, mentioning that they were clean, happy, and well-fed, with a level of attention that made families feel secure and trusting of the staff.
• One new employee expresses satisfaction with the job, emphasizing the one-on-one time with residents, the connections with their families, and the beautiful setup of the facility.

Negative Reviews:

• There are complaints from contractors about not being fully compensated for their work, with allegations of the owners using excuses not to pay.
• A family member of a resident needing Memory Care expressed concerns about the lack of sufficient staff, nursing presence, and activities for residents with Alzheimer's, ultimately feeling that The Heathers was not equipped to handle specific Memory Care needs.

Mixed Reviews:

• While many reviews are overwhelmingly positive about the care and environment at The Heathers, there are specific concerns regarding its suitability for residents requiring specialized Memory Care, pointing to a potential area for improvement.