The Haven Memory Care Facility

Reviews for the senior living facility have been mixed, with many highlighting the kindness and professionalism of the staff during the move-in process and the adjustment period for new residents. Specific staff members have been praised for their respect, love, and kindness towards residents. Activities such as making beaded bracelets have been organized, providing residents with a sense of accomplishment and joy.

However, some reviews have expressed dissatisfaction with the management and the overall experience at the facility. Concerns have been raised about unprofessional behavior from certain administrative staff, lack of care from some staff members, and issues with cleanliness and resident treatment. Despite these criticisms, others have found the facility to be a first-class living environment, noting the caring nature of the staff and the quality of care provided to their loved ones.

Positive experiences have also been shared, with visitors noting the facility's beautiful setting and the friendly, helpful nature of the staff in setting up care for their loved ones. The importance of a well-run facility with caring nurses and aides has been emphasized, with some reviewers noting significant improvements in their loved ones' care and well-being since moving to the facility.

Concerns about management changes leading to a decline in the quality of care and staff behavior have been mentioned, alongside issues with resident treatment and cleanliness. However, recent reviews under new management have been overwhelmingly positive, highlighting clean facilities, good food, engaging activities, and attentive care. The facility's efforts to retain staff and provide a comfortable, caring environment for residents have been appreciated by many, offering peace of mind to families.