The Haven In Stone Oak

Positive Feedback:

• Excellent care and clean environment, with caregivers who are attentive and treat residents like family.
• Highly recommended by both former employees and family members of residents for its caring staff and nice facilities.
• Residents are in better spirits and health, with a good balance of care and independence.
• Beautiful property and location, with leadership that is humble and open to improvements.
• Recognized for being visionary in memory care and active assisted living, with a family-oriented environment.
• Events like the Fiesta Celebration are well-received, adding to the community's vibrant atmosphere.
• Affordable and provides great service, making it a recommended choice for assisted living or memory care.
• Management and staff are praised for their dedication, especially during challenging times like the pandemic and winter storm.

Areas for Improvement:

• Some concerns about staff responsiveness during evenings and nights.
• Reports of high staff turnover and instances of staff being rude to residents.

Overall Sentiment:

The majority of reviews are highly positive, praising the community for its caring staff, clean and homey environment, and the quality of care provided. While there are some concerns about staff responsiveness and behavior, the overall sentiment is that this is a wonderful place for loved ones, offering a balance of care, independence, and a family-like atmosphere.