The Haven At Springwood

Reviews for the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing significant concerns.

• Several reviewers commend the facility for its friendly staff, clean environment, and the warm, welcoming atmosphere for both residents and employees. Positive experiences include engaging activities, good food, and a sense of community among residents and staff.
• Some employees express satisfaction with their jobs, mentioning supportive management and a family-like atmosphere among the team. The care and compassion shown to residents by the staff are frequently praised.
• However, there are serious complaints about management practices, including allegations of unprofessional behavior, discrimination, and negligence in the hiring process. Concerns about understaffing leading to inadequate care and safety issues for residents are recurrent themes.
• Several reviews criticize the level of care provided, mentioning instances where residents' medical needs were allegedly not met promptly or appropriately. Complaints about billing issues and charges for services not rendered are also noted.
• Some reviewers specifically advise against placing loved ones in the facility, citing poor management, lack of adequate staff, and failure to provide the promised level of care.

Overall, while there are positive aspects noted about the community and staff, significant concerns about management practices, staffing levels, and resident care need to be addressed.