The Harmony Collection At Columbia

Harmony's assisted living and independent living facilities have received a mix of reviews, highlighting various aspects of resident care, facility quality, and staff interaction. Many reviewers express satisfaction with the care their family members receive, noting the staff's friendliness, engagement, and professionalism. The facilities are described as clean, comfortable, and well-maintained, with a range of activities available for residents. The food and dining experience also receive positive mentions, with some suggesting improvements in variety and quality.

However, concerns are raised about communication, particularly regarding price increases and medical appointments. Some reviews mention dissatisfaction with the handling of important matters and a lack of responsiveness from certain staff members. There are also mixed feelings about the level of care provided, with one review specifically criticizing the facility for not meeting their expectations in resident care.

Despite these concerns, many reviewers recommend Harmony for its welcoming community, attentive staff, and the overall quality of life provided to residents. The response to the COVID-19 crisis is particularly praised, with the facility making efforts to ensure resident comfort and safety. Nonetheless, there are calls for better communication, more consistent quality in dining services, and improvements in housekeeping.

Overall, Harmony is seen as a place where residents are prioritized, with many families grateful for the care and support their loved ones receive. The staff, especially noted individuals like Nikki and Leslie Hall, are commended for their dedication and kindness. While there are areas for improvement, the consensus among many reviewers is that Harmony offers a caring and supportive environment for seniors.