📞 Call for pricing and availability: (800) 780-8101
The Hallmark
4718 Hallmark Dr, Houston, TX 77056
For Pricing & Availability
(800) 780-8101To Reach a Resident
(713) 622-6633Estimated Pricing
Price Comparison
The Hallmark Description
The Hallmark is a community that offers assisted living, memory care, nursing care and skilled nursing and is about 2.7 miles outside the town of West University Place, Texas. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 6.6 out of 10 making it the 168th highest rated community in the city out of 205 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Houston
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Houston
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Houston
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Houston
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living community are mixed, with some highlighting excellent care and a beautiful environment, while others express significant concerns.
- Several reviewers praise the community for its caring staff, beautiful facilities, and the high level of care provided to residents, including those in memory care.
- One review appreciates the community for making significant adjustments to accommodate their parents, providing a comfortable and homely environment.
- Positive remarks also include the professionalism of the staff, the quality of meals, and the range of activities available for residents.
- However, there are serious complaints about noise, poor customer service, and allegations of racial discrimination in accepting residents.
- Concerns were raised about the community's financial practices, specifically regarding the handling of deposits after a resident's death.
- Some reviews criticize the quality of food and the overall decline in services compared to previous years.
- There are also complaints about the treatment of employees and vendors, including issues with payment and workplace culture.
Overall, while some find the Hallmark to be a caring and beautiful place for their loved ones, others urge caution due to their negative experiences ranging from service quality to serious allegations of discrimination and financial mismanagement.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 3
Staffing rating: 5
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: May 26, 2017
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 32
Total current residents: 25
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $21063
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-06-02 | 2021-06-25 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-06-02 | 2021-06-25 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-06-02 | 2021-06-25 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-03-04 | 2020-03-27 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-15 | $24,830 |
| 2020-12-08 | $9,750 |
| 2021-06-03 | $10,655 |
| 2021-06-03 | $9,750 |
| 2022-02-21 | $658 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-02-15 | 36 |
What is in the Neighborhood
- The closest city is West University Place which is 2.7 miles away and has a population of 15,741 (small town).
- The average income is $365,665, which is very high compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 56
- Average Temperature: 73.9
- Day Breakdown: The area gets 206 days of rain, 0 days of snow and 157 days of sun
- Precipitation: 3.1 inches a year
- The median age is 32.6 years old, low compared to other cities.
- 3.13% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 30.29% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 16% Black or African-American, 32% Hispanic or Latino, and 44% White.
- The crime rate is 9.7 per 100 people which is very high compared to other cities.
- Violent Crime: 2.92 incidents per 100 people
- Property Crime: 5.57 incidents per 100 people
- Drug-Related Crime: 0.42 incidents per 100 people
- The average life expectancy in zip code is 77.95 years old, which is average compared to other zip codes.
- Air Quality: Good Days 64.0, Moderate Days 138.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
0.2 miles awayRandalls
0.4 miles awayCentral Market - H-E-B
1.1 miles awaySan Felipe H-E-B
1.6 miles awayCostco
1.6 miles awayNone Found
Bus Stations
Four Oaks (Southbound)
0.1 miles awayFour Oaks (Northbound)
0.1 miles awaySan Felipe (Northbound)
0.2 miles awayUptown Park (Southbound)
0.2 miles awaySan Felipe (Southbound)
0.2 miles awayBanks
Wells Fargo
0.1 miles awayIconbank
0.1 miles awayProsperity Bank
0.1 miles awayFrost Bank
0.2 miles awayChase
0.2 miles awayHospitals
Behavioral Hospital of Bellaire
3.0 miles awayCornerstone Hospital Houston – Bellaire
3.1 miles awayWest Oaks Hospital
3.6 miles awayMemorial Hermann Greater Heights Hospital
4.3 miles awayKindred Hospital The Heights
4.3 miles awayPharmacies
Cedra Pharmacy
0.2 miles awayRandalls Pharmacy
0.4 miles awayCVS Pharmacy
0.6 miles awayWalgreens
0.9 miles awayH-E-B Pharmacy
1.6 miles awayDentists
Uptown Park Dental
0.5 miles awayBLVD Dentistry and Orthodontics
0.7 miles awayTanglewood Dental
1.2 miles awayBriargrove Smiles Dentistry
1.7 miles awayDental Art
1.9 miles awayParks
Four Oaks Place
0.2 miles awayPost Oak Park
0.2 miles awayPenwell Tower Park
0.2 miles awayAmegy Tower Park
0.3 miles awayThe Park on San Felipe
0.3 miles awayNone Found
Shopping
The Galleria
0.8 miles awayShops at Arrive
2.5 miles awayThe Plaza @ Hillcroft and Harwin
3.3 miles awayHeights Mercantile
4.2 miles awayPlazAmericas Mall
4.4 miles awayCulture
Wildfish Theatre
0.1 miles awayHouston Improv
2.4 miles awayMagic Island
3.0 miles awayMain Street Theater
3.4 miles awayStages Theatre
3.6 miles awayRestaurants
Craft F&B
0.1 miles awayWillie G's Seafood
0.1 miles awayMastro's Steakhouse
0.1 miles awayBerryhill Baja Grill
0.1 miles awayTrue Food Kitchen
0.3 miles awayGet exact pricing & check availability
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