📞 Call for pricing and availability: (800) 780-8101

The Guest House Skilled Nursing And Rehabilitation

9225 Normandie Drive, Shreveport, LA 71118

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(318) 686-0515

Estimated Pricing

Studio
Estimated $3,033

Price Comparison

  • Average City Price: $3,052
  • Average State Price: $3,273
  • Average National Price: $3,754


  • The Guest House Skilled Nursing And Rehabilitation Description

    The Guest House Skilled Nursing And Rehabilitation is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 9.1 miles outside Bossier City, Louisiana. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 6.2 out of 10 making it the 25th highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Shreveport

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Shreveport

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Shreveport

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Shreveport


    Community Reviews

    6.2
    The Guest House Skilled Nursing And Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 25 out of 30 communities in Shreveport
  • Ranking in State: 307 out of 386 communities in LA
  • Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews highlight negative experiences with staff attitudes, professionalism, and care quality. Complaints include unprofessional behavior, lack of compassion, and inadequate attention to residents' needs.
    • Issues with the facility's administration are mentioned, including accusations of racism, unprofessionalism, and prioritizing profit over patient care.
    • Some reviewers express dissatisfaction with the cleanliness and maintenance of the facility, as well as the quality of food provided to residents.
    • There are reports of residents experiencing neglect, such as not being attended to in a timely manner, and in some cases, suffering from injuries or poor hygiene.
    • However, there are also positive reviews praising certain aspects of the facility, including the care provided by some staff members, the effectiveness of the therapy team, and the overall experience at specific locations like The Guest House. These reviews mention attentive and caring staff, successful rehabilitation stories, and a welcoming environment for residents.
    • One review specifically thanks the staff for their care during an evacuation situation, highlighting the facility's ability to provide for residents under challenging circumstances.

    Overall, the reviews present a mixed picture, with significant concerns about staff behavior and care quality alongside positive feedback about certain staff members and the facility's ability to provide a supportive environment for some residents.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Dementia wellness program

    Physical, occupational and speech therapy

    Outpatient therapy

    Wound and ostomy care

    IV therapy

    Bi-paps, c-paps, hydrocollator and cryotherapy


    Services

    Staffed 24 hours a day

    Personalized care

    Short-term rehabilitation

    Individualized care plans

    Respite services

    Social services


    Activities

    Activity therapist

    Variety of activities

    Performances

    Parties

    Outings

    Holiday events


    Community Amenities

    Gym

    Living room

    Outdoor patio

    Barber shop

    Beauty salon

    Private dining room


    Room Amenities

    Quality bedding and linens

    Flat screen TV

    Cable


    Dining

    On-site chef

    Special dietary accommodations

    Three meals per day

    Homemade favorites

    Meatloaf

    Fried catfish


    Transportation

    Transportation to and from appointments


    Pet

    Pets



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Aug. 1, 1996
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 177
    Total current residents: 124
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 5
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $121615


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-09 2022-04-08 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-03-09 2022-04-08 D Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2022-03-09 2022-04-08 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-03-09 2022-04-08 E Smoke Deficiencies Install corridor and hallway doors that block smoke.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-23 2023-03-17 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-02-23 2023-03-17 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-02-23 2023-03-17 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-02-23 2023-03-17 J Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2022-12-15 2023-01-05 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-12-15 2023-01-05 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-12-15 2023-01-05 K Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2023-03-30 2023-05-12 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-03-30 2023-05-12 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2023-03-30 2023-05-12 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-03-30 2023-05-12 E Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2023-03-30 2023-05-12 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-05-11 2022-06-18 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-02-24 2022-04-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-02-24 2022-04-08 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-02-24 2022-04-08 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-02-24 2022-04-08 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-02-24 2022-04-08 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-02-24 2022-04-08 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-02-24 2022-04-08 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2022-02-24 2022-04-08 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-02-24 2022-04-08 E Environmental Deficiencies Keep all essential equipment working safely.
    2021-02-26 2021-04-09 E Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2020-10-01 2020-11-15 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-10-01 2020-11-15 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-10-16 2020-11-17 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2020-10-16 2020-11-17 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2020-10-16 2020-11-17 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2020-10-16 2020-10-29 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-06-08 $650
    2020-06-15 $975
    2020-10-01 $15,000
    2020-10-01 $15,992
    2022-12-15 $27,154
    2022-12-15 $41,775
    2023-02-23 $78,470

    What is in the Neighborhood

    General Area Overview
    • The closest city is Bossier City which is 9.1 miles away and has a population of 68,094 (large town).
    • The average income is $42,439, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 49
      • Average Temperature: 69.2
      • Day Breakdown: The area gets 169 days of rain, 1 days of snow and 193 days of sun
      • Precipitation: 2.8 inches a year

    Demographic Overview
    • The median age is 35.2 years old, average compared to other cities.
    • 7.25% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 2.87% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 1% Asian, 55% Black or African-American, 2% Hispanic or Latino, and 39% White.

    Click the button above to explore the neighborhood

    Supermarkets

    Brookshire's
    0.2 miles away
    Kroger
    0.4 miles away
    Walmart Supercenter
    1.1 miles away
    Walmart Neighborhood Market
    2.3 miles away
    Super 1 Foods
    4.1 miles away

    None Found

    Bus Stations

    SporTran Southwest Transfer Hub
    4.1 miles away
    FlixBus Shreveport
    6.5 miles away
    Riverside Dr & Boomtown Casino
    8.9 miles away

    Banks

    Community Bank of Louisiana
    3.2 miles away
    Home Federal Bank
    8.5 miles away
    Hancock Whitney Bank
    9.0 miles away
    Regions Bank
    9.8 miles away
    Post Office Employees Credit Union
    10.1 miles away

    Hospitals

    Willis-Knighton South and the Center for Women's Health
    0.5 miles away
    LifeCare Hospitals of Shreveport
    2.2 miles away
    Christus Health Shreveport - Bossier
    5.3 miles away
    WK Pierremont Health Center
    5.9 miles away
    Willis-Knighton Medical Center
    5.9 miles away

    Pharmacies

    Brookshire's Pharmacy
    0.2 miles away
    CVS Pharmacy
    0.2 miles away
    Walgreens
    11.1 miles away
    Killions Pharmacy
    16.1 miles away

    None Found

    Parks

    South Shreveport Park
    1.0 miles away
    Southern Hills Park
    1.1 miles away
    Cargill Park
    2.0 miles away
    Hyde Park
    2.3 miles away
    Reisor Playground Park
    2.7 miles away

    None Found

    Shopping

    Mall St. Vincent
    6.0 miles away
    Pierre Bossier Mall
    10.4 miles away
    Brandon Square
    12.2 miles away

    Culture

    Amphitheater
    7.2 miles away
    Marjorie Lyons Playhouse
    7.3 miles away
    Riverview Hall
    8.7 miles away

    Restaurants

    Applebee's
    0.7 miles away
    Denny's
    0.7 miles away
    Podnuh's Bar-B-Q
    0.8 miles away
    Waffle House
    2.7 miles away
    El Patio Mexican Grill
    4.3 miles away

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    Google map of The Guest House Skilled Nursing And Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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