The Grove Of Lagrange Park

The reviews for Grove La Grange Park show a mix of experiences. Some reviewers have praised the facility for its dedicated staff, particularly mentioning the efforts of the speech therapist, dietitian, and Director of Guest Services in improving the quality of life for their loved ones. They appreciated the constant communication, personalized care, and the facility's adherence to CDC guidelines during the pandemic.

However, other reviews express deep concerns and dissatisfaction. Issues such as neglect, bedsores, dehydration, and inadequate response from management in critical situations have been highlighted. Some family members have reported a lack of care leading to severe health complications and even the death of their loved ones. Concerns about the facility being understaffed and the quality of food service were also mentioned.

On a positive note, several staff members received individual praise for their exceptional care and dedication, particularly Barbara Mata, who was mentioned multiple times for her outstanding service and compassionate nature. Other staff members like the wound care nurse Jaime Rodriguez, shift nurse Barbara Mata, and CNA Ofelina were also commended for their professionalism and kindness.

Despite some positive feedback, there are significant concerns about the facility's environment, especially in the memory care unit and the condition of the building beyond the first floor. The contrast between the short-term rehab floor and the long-term resident floors was noted, with the latter reportedly in poor condition.

In summary, while some families have had positive experiences with specific staff members at Grove La Grange Park, there are serious concerns about overall patient care, facility management, and building upkeep that potential clients should consider.