The Grove Health & Rehabilitation Center

Many reviews highlight the exceptional cleanliness, warmth, and caring nature of the staff at the facility. Reviewers consistently praise the professional, friendly, and respectful staff, noting their positive impact on residents' well-being. The facility is commended for its adherence to CDC guidelines, ensuring a safe environment for both residents and visitors.

Several personal testimonials express profound gratitude for the significant improvements in their loved ones' health and spirits since moving to the facility. The staff's attentiveness and dedication to providing high-quality care are frequently mentioned, with specific instances of staff members going above and beyond in their roles.

However, there are criticisms as well, particularly regarding the admissions process and billing issues. One reviewer experienced frustration with the handling of advanced directives and perceived harsh treatment from a supervisory nurse. Another reviewer encountered unexpected billing due to a change in their loved one's care status, which was not communicated effectively.

Concerns were also raised about the quality and quantity of food provided, with one reviewer describing it as insufficient and unappetizing. Despite these criticisms, the overall sentiment remains overwhelmingly positive, with many expressing satisfaction with the cleanliness, friendly staff, and the care provided to their loved ones.

Visitors have had good experiences, noting the helpfulness of the staff, the pleasant environment, and the facility's cleanliness. The location is appreciated for its convenience and the sense of security it offers to residents and their families. The staff's professionalism and the facility's commitment to maintaining a clean and welcoming environment are consistently praised.