The Greens at Cabarrus

Negative Reviews:

• Facility accused of prioritizing social media over resident care, with CNAs reportedly paid $15/hour.
• Witnesses claim to have seen neglect and poor care, including issues with showers and medical attention.
• Complaints about management and staff responsiveness, with grievances filed but not addressed.
• Concerns raised about staff treatment, including disrespect and harassment towards employees.
• Issues with COVID-19 management and transparency.
• Reports of subpar care during respite stays, including lack of assistance and hygiene care.

Positive Reviews:

• Some families express gratitude for the care provided, highlighting professionalism and kindness.
• Staff praised for creating a family environment and being very helpful and fun.
• Specific staff members commended for their exceptional care and attention.
• Facility recognized for its team-building strategies and efforts to maintain a positive atmosphere.
• Rehabilitation services and therapy teams receive high marks for their effectiveness.
• Despite some challenges, overall satisfaction with care and administration's responsiveness to concerns.

Mixed Reviews:

• Some reviewers note the facility's age but commend the staff's dedication and care.
• Food quality criticized, though offset by positive staff interactions and support.
• Wage concerns for experienced CNAs, with reports of offers not matching experience.