The Georgian Lakeside

The reviews for The Georgian Lakeside under its new management, Cadence, show a mix of experiences. Some reviewers express dissatisfaction, noting a decline in the quality of care and responsiveness since the management change, with one reviewer specifically advising against choosing the facility due to perceived neglect and poor management. Concerns include staff turnover, lack of attention to residents, and difficulty in communication with management.

On the other hand, several reviews praise the facility for its beautiful environment, caring staff, and the quality of care provided. Positive comments highlight the efforts of specific staff members in making transitions smooth and ensuring residents feel at home. The community is described as engaging and supportive, with a focus on thriving and meaningful relationships. Some reviewers, including a Senior Care and Senior Living Consultant, recommend The Georgian Lakeside for its commitment to residents and the professionalism of its staff.

Experiences with the memory care unit are particularly noted for their attentive and sweet caregivers, providing peace of mind to family members about the safety and well-being of their loved ones. The facility's amenities, activities, and cleanliness receive commendations, contributing to a positive living environment for seniors.

However, there are also mentions of challenges faced during the COVID-19 pandemic, including limited family access and the need for a high level of trust in the staff's ability to meet residents' needs. Despite these challenges, some families report a high level of satisfaction with the care and support provided during difficult times.

In summary, while there are criticisms concerning management and care quality under the new management, many reviews also reflect positive experiences, highlighting the caring staff, quality of facilities, and the community's efforts to provide a supportive and engaging environment for its residents.