The Garnet Of Casa Grande

Positive Reviews:

• Many reviewers appreciate the sense of security and care provided by the staff, highlighting the presence of nurses and the willingness to attend to residents' needs promptly.
• Several comments commend the facility for its cleanliness, outstanding food, and the friendly, accommodating nature of the staff.
• Some reviewers, including those who have worked at the facility, praise the management and staff for being polite, professional, and creating a positive environment for both residents and employees.
• Family members of residents have noted the ease of moving in and the helpfulness of the staff in ensuring a comfortable transition and ongoing support.
• Employees and former employees speak highly of the work culture, mentioning an open door policy, a caring approach towards residents, and a strong sense of community among the staff.

Negative Reviews:

• Some reviews express dissatisfaction with the facility, citing concerns over the quality of food, the size and cost of apartments, and the lack of full-time medical staff on site.
• There are complaints about the facility being understaffed, leading to delayed assistance and inadequate care, including issues with medication management and personal hygiene.
• A few reviewers have raised serious concerns about cleanliness and maintenance, including pest problems and safety issues.
• Some family members of residents and former employees criticize the management's responsiveness and the overall quality of care provided to the residents.

Mixed Feedback:

• While many reviews highlight the caring and professional nature of the staff, some describe negative interactions and question the facility's commitment to resident well-being.
• The facility receives both praise for its services and environment and criticism for specific aspects of care and management practices.