The Gardens Of St. Francis

The reviews for The Gardens of St. Francis offer a mixed perspective on the facility, with many highlighting the exceptional care and beautiful environment, while others express concerns over policies and management.

• Several reviewers praise the staff for their dedication and compassion, mentioning individuals by name who went above and beyond in providing care and making residents feel comfortable.
• The facility is described as beautiful, clean, quiet, and spacious, with a garden patio and pond that residents can enjoy. The activities director and rehabilitation staff are commended for keeping residents entertained and helping them achieve their goals.
• However, some reviews criticize the facility for its visitation policies, especially for those in hospice care, describing the policies as heartless and restrictive, which prevented family members from saying goodbye to their loved ones.
• Concerns are also raised about the quality of care due to staffing issues, with one reviewer claiming that the facility is understaffed, affecting the level of care provided.
• On the positive side, many families express gratitude for the care their loved ones received, highlighting the facility's cleanliness, the staff's attentiveness, and the overall peaceful and beautiful setting.
• One review specifically mentions the exceptional care and therapy services provided, making it a recommended choice for rehabilitation and long-term care.
• Despite some negative feedback, there are numerous accounts of families feeling thankful for the compassionate care their relatives received, especially in the memory care unit, and the facility's efforts to engage residents in activities and family events.

In summary, while The Gardens of St. Francis is praised for its environment, staff, and care quality, there are significant concerns regarding visitation policies and management practices that potential residents and their families should consider.