The Gardens Of Cedar Rapids

Negative Reviews:

• One reviewer reported poor cleanliness, including uncleaned toilets and furniture, and observed staff conflicts. They also mentioned difficulty in obtaining an itemized bill and experienced unprofessional communication from the facility's director.
• Another review highlighted inadequate facilities for a tall resident, including a too-small bed and delayed provision of a suitable wheelchair. Personal items were lost, and there was a lack of support for CPAP machine maintenance. The reviewer also expressed distress over the handling of their relative's death, including pressure to quickly remove the body from the premises without adequate support or information.
• A family member reported a severe decline in their loved one's health due to inadequate care, leading to hospitalization and a report to the state board. The patient improved after being moved to a different facility.
• One review criticized the facility for stretching resources too thin, affecting the quality and quantity of services despite the staff's efforts.

Positive Reviews:

• A new resident's family member praised the caring nature of the staff and expressed satisfaction with the facility.
• An employee review described the workplace as great, highlighting the hardworking and polite nature of the staff.
• An agency nurse appreciated the welcoming and supportive attitude of the staff and CNAs during their workday.