The Gardens Of Bellaire

Many reviews highlight the wonderful, caring staff at the Gardens of Bellaire, noting their professionalism, kindness, and attentiveness. Several reviewers have had positive experiences moving their relatives into the facility, praising the attractive property, nice rooms, good food, and especially the stellar staff. One reviewer even shared a story of the staff's kindness to a stranger in need, suggesting a high level of care and compassion extends to all interactions.

Some reviews specifically mention staff members by name, appreciating their extra efforts, leadership, and the care they provide. The facility is commended for its response during the winter storm of 2021, with staff going the extra mile for residents. The environment is described as cozy, home-like, and beautiful, with a serene atmosphere that many families and residents appreciate.

However, there is a critical review expressing concern over patient care during the Covid-19 pandemic, suggesting neglect led to a deteriorating condition and ultimately, a loss. This review also mentions a lack of follow-up from management after attempting to address these concerns.

On a positive note, many families feel reassured and happy with their decision to place their loved ones in the Gardens of Bellaire, citing the staff's friendliness and the facility's ability to make residents feel comfortable and well-cared for. The memory care facility receives special mention for its attentive care and the happiness it brings to residents. The administrative staff is also praised for their helpfulness with paperwork and insurance matters.

One review raises a concern about employees leaving positive reviews for their place of employment, suggesting that reviews should be based solely on patient experience to provide a clear picture for prospective families.

Overall, the majority of reviews are highly positive, recommending the Gardens of Bellaire for its caring staff, excellent facilities, and the quality of life it offers to residents.