The Gardens At Marysville

Positive Reviews:

• Staff are well-trained and exhibit genuine care for the elderly, treating clients with dignity, love, and kindness.
• Facility is clean, well-organized, and offers a variety of activities and excellent food.
• Some employees describe a positive work environment and a sense of inclusion and family among the staff.
• Residents and their families have praised the attentive and caring staff, the supportive environment during difficult decisions, and the overall quality of care and amenities.
• Community is described as welcoming, with a focus on promoting independence and personal dignity for residents.

Negative Reviews:

• Several complaints about the executive management, including creating a hostile work environment and not adequately addressing employee or resident concerns.
• Issues with staffing levels being insufficient for the number of residents, leading to concerns about safety and care quality.
• Allegations of discrimination and unprofessional behavior by the executive director.
• Concerns about the facility's ability to care for residents with memory problems or those requiring higher levels of care.
• Complaints about the quality of food and the overall management of the facility, including high staff turnover and changes in management.

Mixed Reviews:

• Some reviews highlight the facility's efforts to refresh and remodel apartments, aiming to modernize and improve the living environment.
• While some employees and residents express satisfaction with the community and care provided, others report significant concerns about management practices and the quality of care.