The Garden At Pine Run Health Center

Many reviews highlight the positive aspects of the facility, including the excellent care in the medical rehab section, the range of activities provided, and the friendly and professional staff. Residents and visitors alike appreciate the beautifully appointed and maintained facility, noting it as a benchmark for residential complexes serving the older community. The campus is described as beautiful, with staff that is kind, friendly, and always puts the needs of their residents first.

However, there are significant concerns raised in some reviews regarding the level of care and management. Issues include long wait times for assistance, lack of compassion and urgency from the staff, and poor treatment of residents, particularly those at risk of falling. The food service and the administration of medicines have also been criticized, with some suggesting the facility is in need of new management. Concerns about the corporate management style leading to high staff turnover, a focus on profit over care, and difficulties in withdrawing money have been mentioned as well.

On a more positive note, some residents have had excellent experiences, praising the nursing care, clean dining facilities, and the variety of extracurricular activities. The staff in these areas, as well as those involved in rehabilitation services, have been commended for their excellent service.

Overall, while there are many positive reviews about the facility's environment and some staff members, there are serious concerns about the quality of care, management practices, and the corporate approach to senior living. Prospective residents and their families are advised to consider these reviews carefully and explore all aspects of the facility before making a decision.