The Ganzhorn Suite

The reviews for Ganzhorn Suites show a mixed range of experiences. Some reviewers praise the facility for its exceptional care, especially for residents with dementia and Alzheimer's, highlighting the attentive and compassionate staff, clean environment, and engaging activities. They appreciate the specialized memory care, secure environment, and the sense of community and family the staff provides. Positive experiences also include detailed accounts of improved resident behavior due to tailored care plans, and the facility's ability to handle challenging patients with dignity and respect.

On the other hand, some reviews express significant concerns about the quality of care and management attitudes. Criticisms include perceptions of elitism among upper management, unqualified staff, and a lack of experienced caregivers. There are alarming reports of neglect, such as residents being found in unsanitary conditions, and issues with staffing levels and staff behavior. Additionally, some reviewers caution potential clients to be observant and mindful when considering placing family members in the facility.

While many families have found Ganzhorn Suites to be a loving and caring environment for their loved ones, highlighting the facility's cleanliness, the variety of activities, and the compassionate care provided, there are also calls for closer monitoring and investigation based on negative experiences. Prospective clients are encouraged to carefully consider these varied experiences when making decisions about care for their loved ones.