📞 Call for pricing and availability: (800) 780-8101

The Friendly Home

3156 East Avenue, Rochester, NY 14618

Memory Care Nursing Home Skilled Nursing
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(585) 381-1600

Estimated Pricing

Studio
Estimated $3,916

Price Comparison

  • Average City Price: $3,957
  • Average State Price: $6,983
  • Average National Price: $5,673


  • The Friendly Home Description

    The Friendly Home is a community that offers memory care, nursing care and skilled nursing and is located in the town of Brighton, New York. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 7.4 out of 10 making it the 32nd highest rated community in the city out of 57 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Rochester

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Rochester

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Rochester


    Community Reviews

    7.1
    The Friendly Home
    Based on My Caring Plan's proprietary scoring, including 24 reviews across the web

    Ranking

  • Ranking in City: 38 out of 57 communities in Rochester
  • Ranking in State: 794 out of 1231 communities in NY
  • Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • A former rehab patient praised the facility for its wonderful staff and expressed gratitude towards specific members, highlighting a positive personal experience.
    • Several reviews commend the facility for its great staff, nice eat-in area, and overall positive environment for both residents and employees.
    • One review specifically mentions the facility's effectiveness in post-surgical care, noting the helpful staff and their role in a friend's recovery.
    • Another review, from the perspective of an EMT, praises the staff's attentiveness and the well-maintained facilities, expressing trust in the care provided.

    Negative Reviews:

    • Concerns were raised about biweekly pay discouraging potential employees.
    • Several reviews express serious concerns about resident neglect, theft, and disrespectful treatment by some staff members.
    • One review specifically criticizes the quality of food, alleging that residents are sometimes served raw food.
    • A visitor reported a negative experience with a receptionist who was described as unhelpful and dismissive.

    Mixed Feedback:

    • While many reviews highlight the caring and professional staff, concerns about specific negative behaviors and administrative issues suggest areas for improvement.
    • The facility is praised for its cleanliness and the quality of care, but some reviews call for better oversight and staff training.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    The Friendly Home Videos


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    Health

    Skilled Nursing Care

    Transitional Care

    Memory Care

    Hospice Care

    24-hour Skilled Nursing Care

    Medical Director


    Services

    Tailored Services

    Volunteer Programs

    Social Work Services

    Laundry Services

    Nutritional Services

    Reception


    Activities

    Exercise Classes

    Worship Services

    Pastoral Care

    Trips to Local Places of Interest

    Arts & Crafts

    Social Hours


    Community Amenities

    On-site Beauty Salon

    Spa

    Social Worker

    Lounge

    Beauty Salon and Barber Services

    Lobby


    Room Amenities

    Sunrooms

    Living Areas

    Safe and Secure Environment


    Dining

    Restaurant-style Dining

    Catering

    Neighborhood Dining Rooms

    Café


    Pet

    Pet Visits



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 3
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Jan. 1, 1976
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 157
    Total current residents: 172
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-02 2022-04-30 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-03-02 2022-04-30 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-03-14 2018-04-20 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-03-14 2018-03-20 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2018-03-14 2018-04-27 D Smoke Deficiencies Have an enclosure around a vertical opening shaft.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Brighton which is 1.9 miles away and has a population of 36,609 (mid sized town).
    • The average income is $134,321, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 27
      • Average Temperature: 50.7
      • Day Breakdown: The area gets 171 days of rain, 61 days of snow and 132 days of sun
      • Precipitation: 2.0 inches a year

    Demographic Overview
    • The median age is 31.4 years old, very low compared to other cities.
    • 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 10.26 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.77 incidents per 100 people
      • Property Crime: 6.59 incidents per 100 people
      • Drug-Related Crime: 0.1 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Tops
    1.5 miles away
    Wegmans
    1.6 miles away
    Europa Deli
    1.9 miles away
    Aldi
    2.0 miles away
    Village Fair
    2.2 miles away

    None Found

    Bus Stations

    2654
    1.6 miles away
    2643
    1.6 miles away
    2700
    1.7 miles away
    2701
    1.7 miles away
    2639
    1.9 miles away

    Banks

    Bank of America
    1.6 miles away
    ESL ATM
    1.6 miles away
    Citizens Bank
    1.7 miles away
    M&T Bank
    1.7 miles away
    ESL Federal Credit Union
    2.0 miles away

    Hospitals

    Clinton Crossings
    3.5 miles away
    Hill Haven
    3.6 miles away
    Westfall Park Medical Center
    3.7 miles away
    Rochester Psychiatric Center
    4.0 miles away
    Highland Hospital
    4.0 miles away

    Pharmacies

    CVS
    1.8 miles away
    CVS Pharmacy
    2.1 miles away
    Rite Aid
    4.2 miles away
    Fairport Pharmacy
    4.6 miles away
    New Clinton Pharmacy
    5.0 miles away

    Dentists

    Pittsford Family Dental
    2.0 miles away
    Lilac Family Dental
    2.1 miles away
    East Ave Dentistry
    2.2 miles away
    Flower City Dental
    2.3 miles away
    Dr. Stein Orthodontist
    2.5 miles away

    Parks

    Corbett's Glen Nature Park
    0.3 miles away
    Ellison Park
    0.8 miles away
    Kali Garden
    1.1 miles away
    Former SJFC Golf Course
    1.3 miles away
    Panorama Valley Park
    1.4 miles away

    Places of Worship

    Islamic Center of Rochester
    3.9 miles away

    Shopping

    Panorama Plaza
    1.4 miles away
    Pittsford Plaza
    1.7 miles away
    Win-Jeff Plaza
    3.9 miles away
    Fairport Village Landing
    4.5 miles away
    Henrietta Plaza
    4.7 miles away

    Culture

    Nan Miller Gallery
    1.6 miles away
    Nazareth College Arts Center
    1.8 miles away
    Glazer Music Performance Center
    1.8 miles away
    Penfield Arts Center
    2.5 miles away
    OFC Creations Theatre Center
    3.4 miles away

    Restaurants

    Back Nine Grill
    0.5 miles away
    Dining Hall
    1.0 miles away
    Charbroil Family Restaurant
    1.6 miles away
    Sakura Home
    1.6 miles away
    Monroes
    1.6 miles away

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    Google map of The Friendly Home

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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