The Fountains Of Hope

The Fountains of Hope receives a mix of reviews, with many highlighting its compassionate staff, excellent care, and welcoming community. Employees and family members alike praise the facility for its caring environment, with one employee noting their 25 years in the senior living business and finding FOH to be one of the most caring communities. Another review from a family member mentions the excellent care their mother-in-law received over three and a half years, recommending FOH for its well-maintained and loving community.

However, some reviews express concerns about management and staff turnover. One review criticizes the new management for not caring about residents or staff, leading to the loss of good staff members. Another points out the high staff turnover and feels there is not enough staff to meet resident needs, despite the staff's wonderful nature.

Positive aspects frequently mentioned include the facility's cleanliness, the quality of food, and the range of activities available for residents. The community is described as beautiful, with nice landscaping and a design that impresses visitors and residents alike. The staff is often described as professional, loving, and caring, contributing to a family-like atmosphere.

On the other hand, some reviews raise serious concerns about the care provided, with one review calling the place "ugly and unethical" in its care for the elderly, criticizing high prices, constant staff turnover, and inadequate staffing levels. Another review advises potential residents and their families to thoroughly research and visit facilities, including FOH, to ensure they meet their standards and expectations.

Despite the criticisms, many reviews express satisfaction with the care provided, especially in the Memory Care section. One reviewer shares a touching story of the support received when their mother-in-law passed away, highlighting the community's caring response.

In summary, The Fountains of Hope is often praised for its caring staff, quality of care, and welcoming atmosphere, though some reviews express concerns about management, staff turnover, and the level of care provided. Prospective residents and their families are encouraged to visit and assess the community for themselves.