The Forum At The Crossing

The reviews for The Forum senior living community present a mixed picture, with many highlighting the exceptional care and community atmosphere, while a few express concerns over specific issues.

Several reviewers praise the Memory Care unit, describing the staff as compassionate, respectful, and like family. The care provided to residents with Alzheimer's and other memory issues is frequently lauded, with activities and personal attention tailored to individual needs. The staff, including Christina, Becky, Myra, and Jackie, are mentioned for their dedication and the positive impact they have on residents' lives.

The Independent Living section also receives positive feedback for its caring aides, quality food, and engaging activities. The overall environment is described as friendly, with a strong sense of community among residents and staff. The management and maintenance of the facility are commended, although there are mentions of occasional issues due to the building's age, which are promptly addressed.

However, there are criticisms as well. One review mentions a safety concern that was not adequately addressed by the reception staff. Another expresses disappointment with the rehab services, citing limited doctor availability and a focus on financial gain over patient care. There are also complaints about difficulties in admission and perceived exclusionary practices.

Despite these concerns, many reviews highlight the excellent facilities, including on-site amenities like doctors, rehab, a salon, and a restaurant, which contribute to a high level of resident satisfaction. The community is described as elegant, upscale, and well-maintained, with a variety of activities and events that enrich residents' lives.

In summary, while there are areas for improvement, particularly in addressing specific concerns and ensuring consistent care, The Forum is generally regarded as a caring, vibrant community that offers a high quality of life for its residents.