The Forum At Knightsbridge

The Forum at Knightsbridge has received a variety of reviews from residents and their families, highlighting both positive and negative experiences. Many have praised the facility for its skilled and caring professionals, excellent rehabilitation services, and the attentive and compassionate care provided across different levels of living, including independent living, assisted living, and memory care units. The staff's efforts to communicate regularly with families, especially during COVID-19 restrictions, and their ability to make transitions smooth for residents moving between different care levels have been particularly appreciated.

However, some reviews have raised concerns about the care and management at The Forum. Issues such as subpar care, lack of communication and compassion, and negative interactions with staff have been mentioned. One review specifically criticized the facility's handling of a resident's fall and subsequent hospitalization, expressing frustration with the lack of communication and perceived negligence. Another review voiced concerns about the facility's COVID-19 policies, suggesting they were detrimental to residents' well-being.

Despite these criticisms, many reviews have focused on the positive aspects of life at The Forum. The facility's cleanliness, organization, and the helpfulness of both the staff and administration have been commended. The variety of activities available to residents, the quality of meals, and the overall atmosphere of the community have also received high praise. The dedication of specific staff members and the overall sense of family and community within The Forum have been highlighted as reasons why some families feel grateful for the care their loved ones have received.

In summary, while there are areas for improvement, particularly in communication and certain aspects of care, many residents and their families have had positive experiences at The Forum at Knightsbridge. The facility's commitment to providing a supportive and caring environment for seniors across various levels of care is evident in the gratitude expressed by many reviewers.