The Evergreen – Dickinson, Nd

Positive Reviews:

• Evergreen has been praised for its quick and compassionate response in urgent situations, providing immediate accommodation and care.
• Many reviewers highlight the exceptional staff, noting their loving care, attentiveness, and the extra mile they go for residents.
• Residents and their families feel welcomed and treated like family, appreciating the homey atmosphere and the high level of care provided.
• Evergreen is commended for its wide range of social activities and community engagement opportunities for residents.
• Employees of Evergreen express a strong sense of family and pride in their work environment, emphasizing the rewarding and friendly atmosphere.

Negative Reviews:

• Some reviews mention issues with administration, particularly around poor communication and unreturned phone messages.
• Concerns about favoritism affecting both staff dynamics and resident care have been raised, with some noting a lack of training and support for new employees.
• There are reports of operational issues such as lost laundry, inadequate food and snack provision, and unprofessional behavior among some staff members.

Overall:

Evergreen receives high praise for its caring staff, welcoming atmosphere, and quality of care, making it a recommended facility for loved ones. However, there are some concerns regarding administration and staff dynamics that potential residents and employees may want to consider.