The Enclave Senior Living At Saxony

Positive Feedback:

• Residents feel safe and secure within the community.
• Welcoming and helpful staff, creating a caring and relaxing environment.
• A variety of activities are available, catering to different interests.
• Delicious meals served in the cafe, with some residents enjoying cooking their own meals.
• Efficient and caring assistance with transitioning to assisted living, making the process painless and stress-free.
• High praise for specific staff members for their responsiveness, kindness, and professionalism.
• Attentive and kind caregivers, ensuring residents are well cared for.
• Engaging therapy and entertainment programs keep residents motivated and engaged.
• Residents enjoy the company of pet therapy dogs.
• Beautiful, clean facility that feels like home, with residents thriving and engaging in numerous activities.
• Professional staff with positive leadership, offering a variety of activities for an active and engaged resident community.

Negative Feedback:

• Concerns about the quality of food and management's responsiveness to complaints.
• Reports of cold food, non-attentive staff, and running out of food, with management described as inattentive and disorganized.
• Poor maintenance of the property and minimal effort from housekeeping staff, leading to cleanliness issues.
• Wellness Directors and administration criticized for not performing well and showing a lack of care and action.

General Observations:

• Many families and residents express satisfaction with the community, highlighting the staff's friendliness and professionalism.
• The community is described as beautiful and an amazing place for retirement living.