The Enclave Of Springboro

Positive Reviews:

• Staff are caring and patient, especially in the memory care unit.
• Residents appear happy and engaged with lots of activities and superior food quality.
• High staff engagement and training, with excellent staffing ratios.
• Community is beautiful, well-kept, with great food and activities.
• Seamless experience moving a family friend into the community, with outstanding staff communication and care.
• Staff are described as friendly and welcoming, creating a family-like atmosphere.
• Environment is very clean.

Negative Reviews:

• One review describes the facility as pretty and clean but lacking in other areas.
• Concerns about the level of care provided, with one reviewer moving their mother out due to inadequate assisted living services and high costs.
• Reports of poor training, especially in dealing with dementia, and issues with personal item care and resident safety.
• Complaints about staff behavior, including negative comments about residents and hygiene issues in the kitchen.
• One individual was fired and cited management and maintenance issues, claiming residents were mistreated and neglected.

Mixed Reviews:

• While some reviews praise the staff and community, others highlight significant concerns about care quality, management, and resident safety.
• The facility is often described as beautiful and clean, but these attributes are contrasted with reports of inadequate care and poor management.