The Eliot At Catskill

The Eliot has received overwhelmingly positive reviews from a variety of perspectives, including residents, their friends and family, and staff members. Many highlight the exceptional care and attention provided by the administration and staff, noting quick, kind, and considerate responses to inquiries and concerns. The facility is praised for its attentive care, including three good hot meals a day, clean living conditions, and daily medication administration, contributing to residents' improved health and happiness.

Staff members, ranging from healthcare professionals to entertainers, commend The Eliot for its positive work environment, teamwork, and the genuine care displayed towards residents. The management team is recognized for their dedication to creating a supportive atmosphere for both staff and residents, with several staff members expressing a strong sense of belonging and a desire to remain with the facility long-term.

Family members and friends of residents appreciate the facility's efforts to keep residents safe and engaged, especially during challenging times like the pandemic. They are reassured by the administration's proactive approach to maintaining family connections through video calls and the promise of future visitation plans. The process of moving loved ones into The Eliot is described as smooth and supportive, with staff going above and beyond to assist with transitions.

The Eliot's environment is consistently described as friendly, clean, and welcoming, with a variety of activities available to residents. The grounds and building are well-maintained, contributing to an overall positive atmosphere. The caring nature of the staff is frequently mentioned, with specific instances of kindness and support highlighted in several reviews.

In summary, The Eliot is highly regarded by residents, their families, and staff for its caring community, quality of care, and positive living and working environment. The facility's commitment to the well-being and happiness of its residents is evident in the detailed and heartfelt reviews shared by those with direct experience.