The Delaney At Parkway Lakes

The Delaney at Parkway Lakes has received a variety of reviews from residents and their families. Many highlight the excellent staff, cleanliness, and the welcoming atmosphere for new residents, including special greetings and assistance during move-in. The facility is praised for its reasonable cost, great service, and care. Activities such as outdoor excursions, bingo, games, and movies are well-received, and the dining options are generally appreciated for their quality.

However, some reviews point out areas for improvement. Communication with family members post-move-in has been described as lacking, and there have been instances of maintenance issues, such as delayed thermostat replacement. The quality of food has received mixed reviews, with some residents awaiting a new chef for better meals. Despite these concerns, the community's friendliness, cleanliness, and value for money are consistently noted as positive aspects.

Prospective residents looking for specific amenities, such as swimming pools or extensive outdoor spaces, may find the facility lacking, though it does offer a range of activities and services including a gym, arts and crafts, and religious services. The memory care service is particularly appreciated for its compassionate approach to residents with dementia and memory loss.

While some reviews mention a decline in service quality, staff turnover, and cleanliness issues, others describe The Delaney as a resort-like retirement community, highlighting the excellent dining, lifestyle, and enrichment programs. The community's efforts to inform and assist families in choosing between assisted living and memory care have been well-received, contributing to a sense of informed decision-making.

Overall, The Delaney at Parkway Lakes offers a mix of positive experiences and areas for improvement, with many residents and their families finding value and satisfaction in the community's offerings.