The Crossings At Wayside

The reviews for the senior living facility present a mixed picture, highlighting both strengths and challenges. Some reviewers appreciate the facility's efforts to address issues and the friendly, accommodating staff. The facility is noted for being clean and helping with smooth transitions for new residents. Activities are mentioned positively in one review, suggesting engagement opportunities for residents.

However, several concerns are raised across the reviews. These include high staff turnover, challenges with staff training, especially for Alzheimer's care, and issues with resident monitoring. Some reviewers express dissatisfaction with the level of care relative to the cost, noting instances of neglect in personal hygiene and cleanliness. There are also reports of theft and a lack of responsiveness from management regarding these issues.

Communication problems are highlighted, with difficulties in reaching staff after admission and unattended front desks raising safety concerns. The quality and implementation of activities are questioned, with one reviewer noting a lack of engagement and stimulation for residents.

Overall, while there are positive aspects such as staff friendliness and cleanliness, the reviews suggest a need for improvement in staff training, resident care, and communication. Prospective residents and their families are advised to thoroughly research and consider these factors when making decisions about senior living options.