The Courtyard Westhills Village

Negative Reviews:

• One reviewer found the facility creepy and disrespectful to staff, feeling unwanted and treated like a second-class citizen. They also mentioned the high cost of $5000 a month and the private landscaping that only residents can enjoy.
• Another reviewer expressed dissatisfaction with the quality of food, care, and loss of personal belongings, stating that their loved one had to call 911 for assistance.

Positive Reviews:

• Several employees have shared their positive experiences, highlighting rewarding work, a sense of purpose, and pride in their workplace. They appreciate the great facilities, friendly staff and residents, and the supportive leadership, especially during challenging times.
• Residents and their families have praised Westhills Village for its caring and welcoming environment, excellent care through various levels of living, and the sense of community among staff and residents.
• One reviewer retracted a previous negative review, sharing a heartfelt thanks for the care and support provided to their grandmother, including a prayer vigil and shared memories at her passing.
• Benefits for employees include an excellent package and access to fitness and swimming facilities.

Mixed Reviews:

• While there are a few negative experiences shared, the majority of reviews are overwhelmingly positive, highlighting the caring nature of the staff, the quality of the facilities, and the sense of community at Westhills Village.