The Commons

Summary of Reviews for The Commons:

• Several reviews highlight a decline in management quality and resident services following a change in ownership, with issues such as delayed maintenance and removed services being frequently mentioned.
• Staff turnover is noted as a significant problem, with many reviewers pointing out that the current staff, apart from a few exceptions, are described as unhelpful and unresponsive.
• Despite the management and staff issues, the physical aspects of The Commons, such as its maintenance, cleanliness, and overall appearance, receive positive comments.
• Some reviewers have had positive experiences with specific staff members who were described as professional, caring, and helpful, though it's noted that some of these staff members have since left the facility.
• Residents and visitors have praised the community for its peaceful atmosphere, cleanliness, and the quality of its facilities.
• There are mixed feelings about the value provided by The Commons, with some reviewers feeling that the services do not live up to the advertising or the cost.
• A few reviews express satisfaction with the living experience at The Commons, mentioning friendly staff, good food, and a welcoming community atmosphere.

Overall, while The Commons has aspects that are appreciated by residents and visitors alike, such as its maintenance and community atmosphere, there are significant concerns regarding management, staff responsiveness, and the consistency of services provided.