The Colonnade At Carrollwood

The reviews for the senior living facility present a mixed picture, highlighting both positive and negative experiences from various perspectives.

• One review expresses frustration with the facility's aggressive communication tactics during the inquiry stage but then a lack of responsiveness when asked about pricing and availability.
• Several detailed accounts describe negative experiences, including neglectful care following falls, additional unexpected fees, and a lack of empathy from management. These reviews mention specific incidents where residents were not checked on adequately, leading to serious consequences, and describe the management's focus on additional fees rather than resident care.
• Conversely, other reviews share positive experiences, noting the friendly and helpful staff, clean and welcoming environment, and a variety of activities available for residents. One reviewer mentioned a warm greeting during a tour and felt that the facility would have been a perfect fit for their loved one if not for a change in living arrangements.
• A volunteer shared their positive observation of the residents being well cared for, active, and happy, with kind staff who enjoy their work.
• Another positive review from a family member of residents praised the facility for its professionalism, accommodating nature, and the nursing staff's diligent care and communication.

Overall, the reviews suggest that while some have had positive experiences with the staff and the facility's environment, others have raised serious concerns about care quality, management practices, and transparency regarding fees.