The Clare Estate

Reviews of The Clare Estate show a mix of experiences, ranging from exceptional care and compassion to concerns about management and facility conditions.

• Several families have reported difficulty in getting refunds for overpayments after their loved ones passed away, with unresponsive communication from the facility.
• One review highlighted poor treatment and security, mentioning thefts and a lack of respect towards residents.
• Concerns were raised about workplace practices, including incorrect tax withholdings leading to IRS issues for an employee.
• Complaints about the living conditions included the presence of black mold, water leaks, pests, and barely edible food.
• Positive experiences noted the facility's cleanliness, welcoming staff, and a variety of activities available for residents.
• Some reviews praised the level of care and the warm, family-like atmosphere provided by the staff, highlighting the facility's ability to accommodate residents through different stages of care, including hospice.
• However, other reviews criticized the professional staff and administration for poor food quality, lack of recreational activities, and inadequate communication, especially regarding billing and safety concerns.
• Despite these mixed reviews, several families expressed gratitude for the compassionate environment and the sense of safety and care their loved ones received, with some describing The Clare Estate as a "God-send" for their family.

Overall, while some reviews highlight significant areas for improvement, particularly in management responsiveness and facility maintenance, others commend the staff's dedication and the positive impact on their loved ones' quality of life.