The Claiborne At Hattiesburg

The reviews for the senior living community present a mixed picture, with some highlighting positive experiences and others expressing significant concerns.

• Several reviewers praised the community for its resort-like appearance, welcoming atmosphere, and the quality of care provided to residents. They appreciated the amenities, the social experiences, and the efforts of the staff to make residents feel at home.
• Positive comments were also made about the facility's layout, the levels of care offered, and the range of activities available for seniors. Some reviewers specifically mentioned staff members by name, thanking them for their professionalism, helpfulness, and the smooth transition process for their loved ones.
• On the other hand, there were significant criticisms regarding the management and staff behavior. Complaints included allegations of rude and disrespectful staff, verbal and physical abuse, and unprofessional conduct by executives. Concerns about understaffing, poor management, and lack of proper care for residents were also mentioned.
• Some reviewers expressed dissatisfaction with the maintenance of the apartments, billing discrepancies, and the overall management of the facility. There were also complaints about poor communication within the facility and with families, as well as issues related to staff retention and morale.
• Despite the criticisms, some reviewers acknowledged efforts by the management to address their concerns and improve the situation, indicating a willingness to work towards resolving issues.

In summary, while there are many aspects of the community that residents and their families appreciate, there are also significant areas of concern that potential residents should consider. The reviews suggest a need for improvements in staff behavior, management practices, and communication.