The Claiborne at Brickyard Crossing

Reviews of The Claiborne and its various locations present a mixed picture, with some expressing dissatisfaction while others praise the facilities, staff, and environment.

• One review criticizes the facility for declining quality, including issues with COVID-19 among residents, staff turnover, discontinuation of hot dinner meals, elevator malfunctions, and significant rent increases without corresponding service improvements.
• Positive reviews highlight the beautiful environment, friendly and fun residents, experienced management staff, daily activities, and the sense of community. Special mentions include the facility's cleanliness, friendliness, and the variety of activities available to residents.
• Concerns were raised about the size of living spaces, particularly large kitchens relative to bedroom and closet sizes, and the quality of food compared to other communities.
• Several reviews commend the facility for its resort-like atmosphere, beautiful setting, and the happiness and well-being of the residents. The staff is frequently mentioned for their kindness, helpfulness, and the overall warm and welcoming community atmosphere.
• Some reviews suggest areas for improvement, particularly in the variety and quality of meals and dining services. There are calls for more activities, especially in the afternoons, and for improvements in food quality.
• Despite some criticisms, many reviewers recommend The Claiborne for its beautiful facilities, dedicated staff, and the range of activities and services provided. The community's newness and cleanliness are also highlighted as significant positives.

Overall, while there are areas for improvement, particularly concerning meals and activities, The Claiborne receives a lot of praise for its facilities, staff, and the quality of life it offers to residents.