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The Citadel Of Skokie
9615 North Knox Avenue, Skokie, IL 60076
For Pricing & Availability
(800) 780-8101To Reach a Resident
(847) 679-4161Estimated Pricing
Price Comparison
The Citadel Of Skokie Description
The Citadel Of Skokie is a community that offers memory care, nursing care and respite care and is located in the town of Wilmette, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.5 out of 10 making it the 4th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Skokie
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Skokie
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers highlight the excellent care and attention their loved ones received at Citadel of Skokie, noting the staff's professionalism and kindness.
- Facilities are described as nice, clean, and accommodating to both veterans and non-veterans, including those with mental illnesses.
- Several reviews commend the staff for their top-notch service, especially post-surgery care and during rehabilitation, with specific praise for their careful adherence to COVID-19 protocols.
- One reviewer appreciated the facility's transparency and attentiveness during a family member's stay, especially during the COVID outbreak, noting that their loved one was treated with dignity and respect.
Negative Reviews:
- Some reviews express concerns over the facility's cleanliness, maintenance, and the quality of care provided, describing it as filthy and poorly run.
- There are allegations of fake reviews and unethical behavior by the administration, with one reviewer suggesting a lack of genuine care for residents' health and safety.
- Complaints include inadequate staffing, neglected hygiene practices, and a failure to provide basic care needs, leading to negative health outcomes for some residents.
- Communication issues with the administration are frequently mentioned, with families feeling disrespected and ignored when trying to address concerns about their loved ones' care.
Mixed Feedback:
The Citadel of Skokie receives a mix of positive and negative reviews. While some families report excellent care and commend the staff for their dedication, others raise serious concerns about the facility's cleanliness, management, and the overall quality of care. Prospective residents and their families may want to consider these varied experiences when making decisions about care at this facility.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Aug. 10, 1983
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 113
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 12
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $6649
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-04 | 2023-01-25 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2023-01-04 | 2023-01-25 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-01-04 | 2023-01-25 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-01-04 | 2023-01-25 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-01-04 | 2023-01-25 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-01-04 | 2023-01-25 | E | Services Deficiencies | Have an externally vented heating system. |
| 2023-01-04 | 2023-01-25 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-01-04 | 2023-01-25 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-11-30 | 2021-12-21 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2021-11-30 | 2021-12-21 | E | Egress Deficiencies | Meet other general requirements. |
| 2021-11-30 | 2021-12-21 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-11-30 | 2021-12-21 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-11-30 | 2021-12-21 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-11-30 | 2021-12-21 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-11-30 | 2021-12-21 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-11-30 | 2021-12-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2021-11-30 | 2021-12-21 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-11-30 | 2021-12-21 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
| 2019-10-15 | 2019-11-04 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-10-15 | 2019-11-04 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2019-10-15 | 2019-11-22 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2019-10-15 | 2019-11-04 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-10-15 | 2019-11-04 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-10-15 | 2019-11-04 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-10-15 | 2019-11-04 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-10-15 | 2019-11-04 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-10-15 | 2019-11-04 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-10-15 | 2019-11-04 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2019-10-15 | 2019-11-04 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-10-15 | 2019-11-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-26 | 2023-06-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-05-26 | 2023-06-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-01 | 2023-03-21 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-03-01 | 2023-03-21 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-03-01 | 2023-03-21 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-03-01 | 2023-03-21 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2023-03-01 | 2023-03-21 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2022-11-21 | 2022-12-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-10-02 | 2022-10-20 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-08-10 | 2022-08-23 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2022-08-10 | 2022-08-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-12-21 | 2023-01-06 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-12-21 | 2023-01-06 | E | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2022-12-21 | 2023-01-06 | B | Resident Rights Deficiencies | The resident has the right to receive notices in a format and a language he or she understands. |
| 2022-12-21 | 2023-01-06 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-12-21 | 2023-01-06 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-12-21 | 2023-01-06 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2022-12-21 | 2023-01-06 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-12-21 | 2023-01-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-12-21 | 2023-01-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-12-21 | 2023-01-06 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-12-21 | 2023-01-06 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-12-21 | 2023-01-06 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-12-21 | 2023-01-06 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-12-21 | 2023-01-06 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-12-21 | 2023-01-06 | B | Administration Deficiencies | Provide a neutral and fair arbitration process and agree to arbitrator and venue. |
| 2022-12-21 | 2023-01-06 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2022-12-21 | 2023-01-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-12-21 | 2023-01-06 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-10-03 | 2021-10-15 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-08-08 | 2021-08-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-11-18 | 2021-12-14 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2021-11-18 | 2021-12-14 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-11-18 | 2021-12-14 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-11-18 | 2021-12-14 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-11-18 | 2021-12-14 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-11-18 | 2021-12-14 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-11-18 | 2021-12-14 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-18 | 2021-12-14 | B | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-02 | 2021-04-14 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-04-02 | 2021-04-14 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2021-01-03 | 2021-01-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-10-10 | 2019-11-22 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-10-10 | 2019-11-22 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-07-05 | $655 |
| 2021-07-05 | $650 |
| 2022-01-17 | $994 |
| 2022-01-17 | $987 |
| 2022-11-21 | $5,000 |
What is in the Neighborhood
- The closest city is Wilmette which is 1.5 miles away and has a population of 27,413 (mid sized town).
- The average income is $94,265, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 26
- Average Temperature: 51.5
- Day Breakdown: The area gets 142 days of rain, 45 days of snow and 177 days of sun
- Precipitation: 2.1 inches a year
- The median age is 43.4 years old, very high compared to other cities.
- 1.64% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 42.31% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 27% Asian, 6% Black or African-American, 9% Hispanic or Latino, and 56% White.
- The crime rate is 5.27 per 100 people which is high compared to other cities.
- Violent Crime: 1.29 incidents per 100 people
- Property Crime: 2.9 incidents per 100 people
- Drug-Related Crime: 0.19 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.2 miles awayVillage Market Place
1.3 miles awayThe Fresh Market
1.8 miles awaySarah's Tent
2.1 miles awayRichwell Market
2.1 miles awayNone Found
Bus Stations
Golf & Knox WB
0.1 miles awayGolf & Kenton WB
0.1 miles awayGolf & Kenton EB
0.1 miles awayGolf & Knox EB
0.1 miles awayGolf & Gross Point EB
0.1 miles awayBanks
First American Bank
0.1 miles awayBMO Harris Bank
0.2 miles awayU.S. Bank
0.2 miles awayCitibank
0.2 miles awayHuntington Bank
0.3 miles awayHospitals
Skokie Hospital
0.0 miles awayEvanston Hospital
3.0 miles awayAMITA Health Saint Francis Hospital Evanston
3.6 miles awayLurie Children’s Hospital of Chicago
5.3 miles awayAdvocate Lutheran General Hospital
5.4 miles awayPharmacies
Walgreens
0.6 miles awayCVS Pharmacy
1.0 miles awayNorth Suburban Pharmacy
2.1 miles awayDentists
Advanced Dentistry at Morton Grove
1.9 miles awayDouglas R Hasegawa DDS
1.9 miles awayDental Clinic of Morton Grove
1.9 miles awayRowena Antonio-Garcia DMD, PC
2.1 miles awaySodini Dental
2.1 miles awayParks
Terminal Park
0.3 miles awayWestfield Old Orchard
0.3 miles awayAllen Weissburg Park
0.4 miles awaySkokie
0.5 miles awayEmerson Park
0.6 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
17.3 miles awayShopping
Dempster Commons
2.1 miles awayLincolnwood Town Center
3.4 miles awayLincoln Village Shopping Center
4.5 miles awayGolf Mill Shopping Center
4.8 miles awayNorthbrook Court
7.5 miles awayCulture
North Shore Center for the Performing Arts
0.2 miles awaySkokie Theatre
2.2 miles awayDance Center Evanston
2.4 miles awayEvanston Art Center
2.4 miles awayMusic Theater Works
2.9 miles awayRestaurants
IHOP
0.3 miles awayMaggiano's
0.3 miles awayRuby of Siam
0.4 miles awayNoodles & Company
0.4 miles awayBuffalo Wild Wings
0.4 miles awayGet exact pricing & check availability
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