📞 Call for pricing and availability: (800) 780-8101
The Citadel Elizabeth City
901 Halstead Blvd, Elizabeth City, NC 27909
For Pricing & Availability
(800) 780-8101To Reach a Resident
(252) 338-0137Estimated Pricing
Price Comparison
The Citadel Elizabeth City Description
The Citadel Elizabeth City is a very large 108 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the town of Elizabeth City, North Carolina and is part of the Accordius Health network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.8 out of 10 making it the 2nd highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Elizabeth City
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Service is very displeasing due to being understaffed, with rooms not fully equipped even after remodeling.
- Issues with accessibility and lack of planning, such as no outside buzzer for the therapy entrance.
- Horrible customer service at the front desk and unprofessionalism noted.
- Concerns over regular checks by doctors, late food delivery, and insufficient housekeeping and therapy services.
- Reports of theft and a nurse admitting she wouldn't have her own mother in the facility.
- Poor care leading to severe health issues, including an amputation and a sepsis infection.
Positive Reviews:
- Facility undergoing beautiful renovations and improvements in management and care.
- Staff praised for being welcoming, professional, and providing great teamwork.
- Facility is COVID-19 free and adheres to CDC protocols to ensure safety for residents and staff.
- Specific employees like the social work director and Candy Griffin receive special commendation for their dedication and helpfulness.
- New administration is devoted to the well-being of both residents and staff, contributing to a family-like atmosphere.
- Recent renovations have beautified the facility, and the staff is committed to providing quality care and customer service.
- Residents are treated like family, with staff being courteous and friendly.
Mixed Feedback:
- While some reviews highlight staffing and care issues, others praise the facility's improvements, staff dedication, and the quality of care provided.
- There are mentions of ongoing recruitment to address staffing needs and enhance the facility's service quality.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Aug. 1, 1978
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 108
Total current residents: 65
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 21
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $23056
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-28 | 2023-05-08 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2023-03-28 | 2023-05-08 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-03-28 | 2023-05-08 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-03-28 | 2023-05-08 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-28 | 2023-05-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-09-18 | 2019-11-01 | F | Construction Deficiencies | Use approved construction type or materials. |
| 2019-09-18 | 2019-11-01 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-09-18 | 2019-11-01 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-09-18 | 2019-11-01 | D | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2019-09-18 | 2019-11-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-09-18 | 2019-11-01 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-08-03 | $9,861 |
| 2020-07-14 | $45,540 |
| 2021-05-10 | $22,320 |
| 2021-05-10 | $23,056 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-07-14 | 14 |
What is in the Neighborhood
- The closest city is Elizabeth City which is 0.7 miles away and has a population of 17,988 (small town).
- The average income is $51,081, which is low compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 43
- Average Temperature: 63.3
- Day Breakdown: The area gets 176 days of rain, 4 days of snow and 183 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 7.12 per 100 people which is very high compared to other cities.
- Violent Crime: 0.98 incidents per 100 people
- Property Crime: 5.19 incidents per 100 people
- Drug-Related Crime: 0.4 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Food Lion
0.4 miles awayLa Perla Latin Grocery
1.0 miles awayAldi
2.7 miles awayWalmart Supercenter
3.1 miles awayRalphs
16.1 miles awayNone Found
None Found
Banks
PNC Bank
0.5 miles awayWells Fargo
0.5 miles awaySouthern Bank
1.2 miles awayCresCom Bank
1.5 miles awayNavy Federal Credit Union
3.5 miles awayHospitals
Sentara Albemarle Medical Center
2.7 miles awayPharmacies
Walgreens
0.4 miles awayCVS Pharmacy
1.2 miles awayDentists
Robert T Gillam DDS PA
0.4 miles awayBoone Dentistry
1.2 miles awayParks
Enfield Recreation Area
0.6 miles awayNortheastern Park
0.7 miles awayChalk Street Tot Lot
1.0 miles awayGosnold Park
1.1 miles awayPool Street Park
1.4 miles awayNone Found
Shopping
Southgate Mall
0.4 miles awayCulture
Amphitheatre
1.8 miles awayCollege of The Albemarle – Performing Arts Center
2.9 miles awayRestaurants
The Villa Restaurant
0.2 miles awayNew Dragon Buffet
0.4 miles awayPier 17 Seafood & Bar
0.4 miles awayApplebee's
0.5 miles awayCity Grille
0.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 108 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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