The Cherrywood Memory Care

Summary of Reviews for Cherrywood Memory Care:

• Some reviewers express dissatisfaction with management, staff training, and overall care quality. Concerns include poor treatment of employees, billing issues, and inadequate staffing levels.
• Facility issues such as malfunctioning heat pumps and air conditioning have been reported, alongside complaints about room cleanliness and lost personal items.
• Despite these issues, many reviewers praise the facility for its cleanliness, modern amenities, and the quality of care provided to residents. Positive comments highlight attentive staff, a variety of activities, and well-maintained outdoor areas.
• The community is described as compassionate, with staff members providing appropriate care levels. Activities and personal care services, such as haircuts and nail care, are appreciated.
• Some families report a smooth transition for their loved ones into the facility, noting easy integration and a welcoming environment. The availability of snacks and the quality of food receive positive mentions.
• Concerns about communication and the accuracy of contact information have been raised, emphasizing the importance of reliable communication channels for families.
• Overall, opinions on Cherrywood Memory Care vary, with some families experiencing excellent care and others facing challenges. The facility is described as beautiful, with efforts made to engage residents in activities and ensure their comfort and safety.