The Chelsea At Forsgate

The Chelsea at Forsgate has received a mix of reviews from former employees, residents, and their families. Positive feedback highlights the caring and supportive staff, the facility's cleanliness, and the effective handling of the COVID-19 crisis. Many appreciate the facility for its warm and inviting atmosphere, the quality of care provided to residents, and the efforts made to keep families informed and connected, especially during the pandemic. The memory care unit has been specifically praised for its knowledgeable, helpful, and compassionate staff.

Several reviews commend the facility for making transitions smooth and maintaining a warm, caring environment that feels like home. The meals, activities, and overall management of resident care have been positively noted, with many expressing gratitude for the peace of mind they feel knowing their loved ones are well cared for.

However, there are also critical reviews that raise concerns about management, staffing levels, and the attentiveness to residents' needs, particularly for those with dementia or Alzheimer's. Some have reported issues with the administration of medication, response times to incidents, and a perceived lack of empathy from staff. These reviews suggest a need for improvement in certain areas to ensure consistent quality of care and management practices.

Overall, while many reviews are positive, reflecting satisfaction with the care and environment at The Chelsea at Forsgate, there are also significant concerns that potential residents and their families may want to consider and inquire about further.