The Chelsea At Fanwood

Visitors and residents have shared a variety of experiences at The Chelsea at Fanwood, highlighting both positive aspects and areas for improvement. Many commend the friendly and welcoming staff, noting their kindness and professionalism. The facility is praised for its spacious and clean rooms, with some enjoying views of the park. The food service is appreciated, offering healthy meals with large portions and catering to nutritional limitations.

Activities such as bingo, happy hours, sing-alongs, and scheduled trips provide residents with entertainment and social engagement opportunities. The presence of amenities like a coffee machine, a store, and a shuttle bus for shopping trips adds to the convenience and quality of life for the residents.

However, some reviews express concerns about the facility's decor and cleanliness, describing it as dated and in need of updates. The lack of green space and activities in the Alzheimer's unit were also points of criticism. Concerns were raised about the staffing, including high turnover rates and the hiring of staff without medical backgrounds, which could potentially impact the quality of care.

Despite these criticisms, many families have had positive experiences, highlighting the facility's warm atmosphere, the variety of activities, and the quality of care provided. The location's convenience and the ability for residents to maintain a degree of independence are also valued. Yet, some reviews suggest that there is room for improvement in terms of cleanliness, staff training, and resident engagement in activities.