The Cesera 55 Plus Apartments

Positive Reviews:

• Many residents find the community to be a very nice, clean, and comfortable place to live, especially for those 55 and older.
• Staff members, including specific mentions of helpfulness and professionalism, are frequently praised for their assistance and friendliness.
• The community is described as quiet and peaceful, with friendly residents and a welcoming atmosphere.
• Some residents appreciate the amenities and services provided, such as trash pickup from the door and maintenance responsiveness.
• Improvements in parking situations and security measures have been noted over time.

Negative Reviews:

• Several complaints about safety concerns, including instances of robbery and inadequate responses from management regarding changing locks or fixing security features.
• Some residents experienced significant rent increases upon lease renewal.
• Issues with parking availability and malfunctioning security gates have been reported.
• There have been instances of poor communication and unfulfilled promises, such as referral fees not being honored.
• Noise complaints from neighbors, particularly on the third floor, have been a concern for some residents.

Mixed Feedback:

• While some residents have had positive experiences with staff and management, others have reported negative interactions and lack of responsiveness to serious issues.
• The community has made efforts to improve conditions and address resident concerns, leading to mixed reviews on the effectiveness of these improvements.