The Carlisle Palm Beach

The Carlisle has received a mix of reviews from residents and their families. Many praise its beautiful location between the Atlantic Ocean and Lake Worth, highlighting the pleasant climate and outdoor activities. The community is commended for its responsive management, skilled maintenance, and the variety of activities available in elegant common areas. Dining at The Carlisle is often compared to a 5-star restaurant, with a creative menu and attentive wait staff.

Several reviewers have noted the warmth and caring environment, with one stating it feels like home upon entering. The location is particularly appreciated for its proximity to the beach, luxury boutiques, and restaurants, offering residents a fulfilling independent lifestyle. Positive feedback also extends to the staff, with specific mentions of their kindness, professionalism, and dedication to meeting residents' needs.

However, there are critical reviews concerning the level of care and safety. Some families have reported a decline in care quality, including a lack of proper response to medical emergencies, theft, and a significant drop in food quality. Concerns about the facility's maintenance and the reduced quality of activities and amenities over time were also mentioned. A few reviews have called for thorough investigation due to perceived neglect and safety issues.

Despite these criticisms, many residents and their families express satisfaction with their decision to move to The Carlisle, citing the community's efforts to protect residents during the pandemic and the overall positive living experience. The staff, particularly in sales, activities, and nursing, receive accolades for their exceptional service and personal attention to residents' needs.

In summary, while The Carlisle is celebrated for its location, amenities, and some of its staff, there are significant concerns about care quality and safety that potential residents and their families should consider.