The Care Center On Hazeltine

Patients and families have shared a range of experiences at various senior living facilities. Many express gratitude for the exceptional care and personal attention their loved ones received, highlighting the kindness, professionalism, and dedication of the staff. Physical therapy, occupational therapy, and other rehabilitative services have been praised for significantly improving the health and mobility of residents. Regular updates from the nursing staff and the cleanliness of the facilities are also frequently mentioned positive aspects.

However, not all experiences have been positive. Concerns have been raised about the quality of care after insurance benefits end, with one reviewer detailing a lack of timely medical attention and difficulty in communicating with medical staff. The cleanliness and overall management of some facilities have been questioned, alongside the attitude of certain staff members towards residents in need.

Despite these concerns, many families feel reassured by the attentive and caring nature of most staff members, the cleanliness of the living spaces, and the variety of activities available for residents. The quality of food and the effort to engage residents in social activities have been appreciated. Some reviews specifically commend the administrative staff for their helpfulness in managing paperwork and making families aware of available services.

Overall, while there are areas for improvement, the dedication of many facilities to providing quality care and creating a welcoming environment for their residents shines through in the feedback from patients and their families.