The Canopy On Berryhill

The reviews for the senior living facility, Arcadia Senior Living (formerly The Canopy on Berryhill), in Pace, FL, present a mixed but mostly positive picture. Many reviewers praise the beautiful and clean facility, the friendly and helpful staff, and the engaging activities available for residents. Families and residents appreciate the inclusive environment that allows for pets, flexible meal times, and the sense of community that makes it feel like home. The staff, including from management to caregivers, is commended for their dedication, professionalism, and the genuine care they provide, creating strong bonds with residents.

Several employees express their satisfaction with working at the facility, highlighting the supportive team environment, opportunities for growth, and the rewarding experience of caring for the residents. The memory care unit receives special mention for its high standard of care and the loving atmosphere created by the staff.

However, there are concerns raised about safety protocols during COVID-19, with one review mentioning an incident where a resident wandered off. Another review criticizes the facility for being poorly run, dirty, and having unprofessional staff. Issues with medication management and staffing levels were also noted, suggesting areas for improvement.

Overall, the majority of reviews reflect a positive experience for both residents and staff, with many families expressing gratitude for the care their loved ones receive. The facility is recommended by several reviewers for those seeking a caring and engaging environment for their family members.