The Cannon House

Several reviews highlight significant concerns about the quality of care and management at a senior living facility. Issues include severe understaffing, with reports of insufficient workers to serve meals and only one CNA available for 75 residents, putting their safety at extreme risk. There were also complaints about the facility's handling of Medicaid, high rent for minimal accommodations, and rude kitchen staff.

Medical staff were criticized for scheduling appointments without confirming transportation, and there were multiple reports of residents not receiving their medication on time, if at all. Communication barriers were mentioned, with staff not speaking English well enough to understand residents' needs, potentially leading to life-threatening situations.

Concerns were raised about the facility's compliance with state regulations, with one resident expressing a desire to move due to the facility being closed to new residents by the state. The dining service was described as a disaster, with cold meals being served and medications not distributed on time due to the staff being overwhelmed and multitasking.

There were also allegations of dishonesty among the management and staff, with claims of lying to both staff and residents. The facility was accused of prioritizing financial gain over the well-being of its residents, with a high number of violations reported. Some reviews mentioned a lack of action regarding resident and staff complaints, suggesting a culture of neglect and abuse.

Despite these issues, one review mentioned that the facility is in a nice area and could be good for older folks, but criticized the rudeness of the workers, particularly at the front desk. Overall, the reviews paint a concerning picture of the facility's management, staff competency, and quality of care provided to residents.