The Bristal At West Babylon

The Bristal Assisted Living receives mixed reviews from residents, their families, and staff. Some highlight the beauty of the facility and the friendliness of the staff, mentioning that it feels like a second family and provides a great work environment. Activities and amenities seem abundant, contributing to a vibrant community life.

However, concerns have been raised about specific aspects of care and management. One review mentions an unpleasant overnight staff member, while another criticizes the facility's doctor for overprescribing medication and billing for unprovided services. There are also complaints about the level of care for those needing more assistance, with one reviewer stating that their relative was overmedicated and declined rapidly in health.

On a positive note, many reviews praise the community for its inclusivity, comfort, and the personal interest staff take in residents' care. The activities, from card games to choir singing, are well-received, keeping residents engaged and happy. The facility's aesthetics, including linen tablecloths and real napkins, are appreciated, and the staff's efforts to involve residents in community life are commended.

Despite the criticisms, there are numerous accounts of staff going above and beyond for residents, making The Bristal a beloved home for many. The wellness center and on-site medical care are particularly valued, providing peace of mind for families. The welcoming atmosphere and the personal touch of staff members like Lisa D. and Lori Lynn are frequently mentioned, highlighting the community's commitment to its residents.

Overall, while there are areas for improvement, particularly in healthcare management and staff conduct, The Bristal Assisted Living is seen as a caring, vibrant community that many residents and their families cherish.